Peer Mentorship and WhatsApp in Kenya

Country: Kenya

Client(s): Bull City Learning

Services: Applied Technology, Monitoring, Evaluation, and Research, Technical Assistance, Training, Capacity Development

Technical Expertise: Applied Technology, Immunization

JSI received a Next Generation Immunization Training Grant from Bull City Learning (BCL) to launch a “Peer Mentorship and WhatsApp” initiative in Kenya. The Next Generation Immunization Training Grants, sponsored by the Bill & Melinda Gates Foundation, fund innovative training and capacity building solutions to strengthen national immunization programs in meaningful and measurable ways.

Through the BCL Immunization Capacity Building project, JSI aims to strengthen immunization knowledge, skills, and motivation of health workers at facilities in two Kenyan sub-counties in Machakos and Kiambu counties. JSI will leverage the demonstrated competence of frontline health workers to mentor their peers in critical immunization skills and processes. The nurses’ supervisors will work closely with the selected mentors to support them in their new roles. The face-to-face peer mentorship program will be supported by WhatsApp groups to strengthen networking and communication.

Through these interventions, JSI will identify, address, and resolve several current performance gaps among nurses providing immunization services by introducing peer-to peer-mentoring. To reinforce learning and improved performance, JSI will strengthen networking and communication among nurses using closed WhatsApp groups in the two areas, with a view to developing a process that could be expanded to have an impact on the Expanded Programme on Immunization (EPI) system on a larger scale.

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