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We document and disseminate various results, trainings, and resources from our research, programs, and projects.


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Blended Learning Using Peer Mentoring and WhatsApp for Building Capacity of Health Workers for Strengthening Immunization Services in Kenya

Evidence from available studies suggests that peer mentoring is a useful tool to build health workers' knowledge, skills, and practices. However, there is a dearth of research on the use of this method of learning in immunization programs. Although WhatsApp has been used as a networking platform among health care professionals, there is limited research…


USAID Supporting an AIDS-Free Era Program Results FY2020

The USAID Supporting an AIDS-Free Era (SAFE) program works to reduce HIV mortality, morbidity, and transmission, with integration of cervical cancer screening, family planning services, voluntary medical male circumcision and early childhood development, while improving nutrition outcomes. The five-year (2017–2022) program operates in three provinces – Central, Copperbelt, and North-Western – and is implemented by John Snow, Inc. in…


Using Human-Centered Design to Adapt Supply Chains and Digital Solutions for Community Health Volunteers in Nomadic Communities of Northern Kenya

JSI and our affiliate, inSupply Health, have published an article in Global Health Science and Practice (GHSP) exploring the Use of Human-Centered Design to Adapt Supply Chains and Digital Solutions for Community Health Volunteers in Nomadic Communities of Northern Kenya. Unreliable and nonexistent supply chain procedures and processes are one of the primary barriers to…


Redesigning immunization supply chains: Results from three country analyses

Immunization supply chains (iSC) are critical to ensuring access to vaccines. JSI supported Gavi in conducting a supply chain analysis and design exercise in Madagascar, Guinea, and Niger, building on the preliminary work JSI completed in each of these countries. This paper summarizes findings from the analysis of each country's iSC system designs. Authors: Wendy Prosser,…


USAID Digital Health Activity – Annual Report 2019-2020

This report presents the major achievements of the Digital Health Activity (DHA) in its first year, October 2019 to September 2020. The DHA is a five-year, USAID-funded Activity implemented by John Snow, Inc. (JSI) to support Ethiopia’s Health Information Revolution (IR) Agenda. This is a shortened version of the annual report submitted to USAID in…


Makassar Citizen Reporting System Assessment Report

In 2020, the USAID-funded Building Healthy Cities project conducted an assessment of the Call Center 112 citizen reporting system (CRS) in Makassar, Indonesia. This report summarizes those findings and provides recommendations for improvement.  Increased access to digital technology enables citizens to engage with city administrations to solve problems in urban neighborhoods. Makassar has initiated multiple CRSs…


Lessons Learned: Adapting Ethiopia’s health supply chain to COVID-19

During the COVID-19 pandemic, our Digital Health Activity (DHA) team in Ethiopia supported the national pandemic response by ensuring the availability of critical COVID-19 supplies to protect frontline workers and citizens. To ensure availability of COVID-19 essential commodities, DHA quickly leveraged human resources and infrastructure to enhance existing health information systems. These adaptations involved rapidly customizing…


A review of nutrition-related service delivery packages: What they train providers to deliver

To increase coverage of the nutrition and health needs of infants and young children, governments, donors and implementing organisations have developed a range of service delivery packages – often including training materials, job aids such as counselling cards or decision algorithms and monitoring and supervision tools. Unfortunately, these service delivery packages are rarely rolled out…


Use of Quality Improvement Approaches to Strengthen Immunization Service Delivery and Reach the Hardest to Reach Populations

Through a series of four briefs, UI-FHS outlines key strategies for bridging the equity gap for immunization in Ethiopia. JSI’s approach addressed inequity in immunization programming from the ground up, working at the facility, district, and regional levels to carry out the following three strategies: (1) engaging communities in health programming, (2) building health workforce…


Improving Data Use to Achieve More Equitable Service Delivery

High-quality data are essential for immunization programs. As a data-intensive public health service, immunization is an apt case study for the generation, quality, and use of data to inform decision-making and guide programmatic improvements to reach all populations. In Ethiopia, JSI’s RED-QI approach sought to strengthen data use by incorporating use of different types of…


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